BUMI

CitiStorage
Industry: Document & Record Storage
Location: New York
When their major server failed and they needed to retrieve their data, CitiStorage discovered that their tape system, while backing up daily, was not producing viable tape backups. This could have been a disaster for a company whose large database changes every minute.

Protravel International
Industry: Travel
Location: New York
When Lou Moran joined Protravel as Chief Technology Officer at their New York City headquarters, he found that their existing standard tape backup system was "a hideous mess" and a "nightmare to administer."...

BPD Bank
Industry: Financial Services
Location: New York, Miami and the Dominican Republic
For years BPD Bank depended on tape backups but IT staffers had numerous problems with availability and reliability. In addition, Batista noticed that it was taking his staff several hours per day to manage the tape backup process...

PURE
Industry: Insurance
Location: White Plains, NY
Privilege Underwriters Reciprocal Exchange (PURE), a member-owned reciprocal insurer, offers customized property and casualty coverage for high-net-worth individuals and families. Their policy lines include insurance for high-value homes, automobiles, jewelry and art collections, personal liability and watercraft...

Abbey Spanier Rodd & Abrams, LLP
Industry: Law
Location: Manhattan
Abbey Spanier Rodd & Abrams, LLP is a nationally recognized law firm specializing in large, complex litigation. After the events of September 11th, the New York City headquartered firm decided their system of internally backing up their data on tape and storing it onsite was too risky in today's uncertain world...

Divine Capital Markets
Industry: Investment Banking
Location: Manhattan
Divine Capital Markets LLC is a boutique institutional brokerage firm specializing in trading, research and investment banking. Based in New York City, they provide institutional portfolio managers, corporations, pension plan sponsors, hedge funds and investors with high quality trading strategies, research, consulting services and private wealth management...

Superior Office Systems
Industry: Office Equipment
Location: Manhattan
In 2005, co-owner Eric Wolf learned the hard way that his data backup service provider did not provide that same reliable service. When Wolf's computer crashed and he lost all his contacts, his backup provider was unable to restore the data. Wolf set out to find a better solution and found it with BUMI (Backup My Info!).

Japan Society
Industry: Nonprofit
Location: Manhattan
The Japan Society is an American nonprofit organization which fosters understanding and relationships between Japan and the United States. Founded more than 100 years ago, the Japan Society is a world-class, multidisciplinary hub for global leaders, artists, scholars, and educators. With almost 60 employees and volunteers who organize more than 100 events each year, the reliability of the Society's communication system is critical to their success...

DH Frederick Securities, Inc.
Industry: Financial Services
Location: California
This U.S. based broker dealer needed to find a separate hosted backup and restore provider to secure all the company's files and contacts. In addition, banking regulations around transactions such as acquisitions requires bankers to backup these deal related documents so DH Frederick Securities needed to find a firm that they could trust with their most important data and that would keep them compliant.

Family Wealth Consulting Group
Industry: Financial Services
Location: California
The partners at FWCG were spending a lot of time managing and worrying about their data backup, running tape backups every night and storing the tapes in multiple offsite locations. "It was a huge hassle," says Hilary Martin, Financial Planner at FWCG. "We weren't sure if the technology worked, we weren't convinced the tapes were reliable. It also wasn't automated and we did not like doing it manually. Backup is such a critical thing for a business like ours and we knew we had to find a better way to do it."

Lee & Associates
Industry: Real Estate
Location: New Jersey
When Lee & Associates – New Jersey opened in 2009, Vice President & Principal Jason C. Lynch immediately identified secure, reliable data backup as a top priority in the new enterprise. "As a company, we keep a lot of our documents in digital format," Lynch says. "All our correspondence, leases and legal documents are on our system. If our server went down with no way to get the data back on it we'd be up the river."

Criteria for Success
Industry: Sales Consultancy
Location: New York City
For the first three years they were in business, Criteria for Success had no formal backup system. "We had a Toshiba 250 gigabyte drive that we physically attached to the server," CEO Charles Bernard remembers. "It was one person's responsibility to manually back it up. On the weekends I would disconnect the drive and bring it home in my briefcase." Then one very cold night a pipe burst in the ceiling of their offices. "We found the server sitting in a pool of water the next morning. We immediately powered it down and I was terrified we wouldn't be able to get it back up," he says. "It was a miracle it was still working."

Charter Brokerage
Industry: Customs Brokerage
Location: United States & Canada
In the summer of 2011, Charter had been using a hosted online backup solution for a few months that was not living up to its promises, especially in the critical area of support services. "Whenever we tried to contact their support line we would get referred to a chat session in a remote location," said Stanescu. "We needed much more individualized support because we were having major problems with files not getting backed up properly. We were also never able to test the restore process. It didn't take long for us to realize that we had made a mistake putting our trust in this hosted online backup company."

Preferred Health Partners
Industry: Medical
Location: Brooklyn, NY
With a reputation for having medical equipment and technology systems that are first-rate and up-to-date, it was unacceptable to Preferred Health Partners' IT group that their data backup service did not even contact them when a backup failed. "The hosted provider we were using could not provide us with an adequate response time or skilled problem shooting assistance," says Eric Lau, IT Support Engineer for Preferred Health Partners. "There was always a long delay in getting back to us or an attempt to blame our network for any failure. Backups sometimes wouldn't happen for weeks."

Serengeti Asset Management
Industry: Hedge Fund
Location: New York City
Since its founding in 2007, Serengeti has been handling internal tape backups without incident. However, the recent passage of the Dodd–Frank Wall Street Reform and Consumer Protection Act introduced new regulation of hedge funds and private equity firms including new requirements for data and trade activity retention. Serengeti began searching for a hosted data backup solution to aid in its compliance efforts.